Patient Services Front Desk Coordinator Bonus Eligible

MyEyeDr.

Greenwood (IN)

On-site

USD 32,000 - 46,000

Full time

5 days ago
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Benefits offered by this job

Bonuses and commission
Comprehensive benefits
Vision coverage
401K with company match
PTO from day one

Job summary

MyEyeDr. is seeking a Patient Service Coordinator to manage front desk operations, check-in/out processes, and patient communications. Training will be provided to learn the vision care industry and support a best-in-class patient experience.

You will verify insurance options, assist with appointment confirmations, and help schedule appointments while maintaining a friendly, efficient, and organized work environment. Weekend/evening shifts may be required.

Qualifications

  • Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
  • Organized, able to prioritize multiple tasks under pressure while delivering best-in-class service
  • Professional, friendly, patient-centric mindset with strong written and verbal communication

Responsibilities

  • Provide patients with a personalized check-in/check-out experience
  • Verify and educate patients on insurance options during check-in/out
  • Assist with appointment confirmations and outreach in collaboration with Doctor availability
  • Manage multiple phone lines, greet patients and walk-ins, schedule appointments, support office staff
  • Cross-train to other office roles such as Eyewear Consultants and Optometric Technicians as needed
  • Collaborate with doctors and team to ensure a seamless patient experience

Skills

Front desk
Customer service
Administrative tasks
Multitasking
Communication

Tools

MS Office

Job description

MyEyeDr. is seeking a Patient Service Coordinator to manage front desk operations, check-in/out processes, and patient communications. Training will be provided to learn the vision care industry and support a best-in-class patient experience.

You will verify insurance options, assist with appointment confirmations, and help schedule appointments while maintaining a friendly, efficient, and organized work environment. Weekend/evening shifts may be required.

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