Patient Services Front Desk Coordinator (Bilingual)

Aria Community Health Center; Hanford (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

403(B) matching

Medical Insurance

Dental Insurance

Vision Insurance

Holiday Pay

Life Insurance

Vacation Pay

Sick Pay

Job summary

Aria Community Health Center seeks a friendly receptionist to support patient access and clinic operations. You will greet patients, manage appointments, verify insurance coverage, and assist with enrollment in Medi-Cal and other programs.

The role requires strong data-entry skills, confidentiality, and the ability to communicate effectively in English and Spanish. A positive, compassionate approach helps maintain a welcoming environment.

Qualifications

• Confidentiality and HIPAA compliance required.
• Excellent diplomacy and tact; strong customer service skills.
• Bilingual Spanish/English preferred; both languages helpful for patient interaction.

Responsibilities

• Performs day-to-day administrative functions including word processing, copying, scanning, faxing, answering phones and data entry.
• Welcomes and greets patients and directs them as needed to support efficient clinic flow.
• Schedules patient flow and updates registrations; screens for eligibility and appointment needs.
• Identifies patients without medical coverage and assists with enrollment options (Medi-Cal, Covered California, etc.).
• Verifies payment methods and collects data or payments when appropriate.

Skills

Phone skills

Customer service

Interpersonal communication

Bilingual Spanish/English

HIPAA compliance

Education

High School Diploma or equivalent

Tools

Basic computer skills

Data entry

10-key calculator

Job description

Aria Community Health Center seeks a friendly receptionist to support patient access and clinic operations. You will greet patients, manage appointments, verify insurance coverage, and assist with enrollment in Medi-Cal and other programs.

The role requires strong data-entry skills, confidentiality, and the ability to communicate effectively in English and Spanish. A positive, compassionate approach helps maintain a welcoming environment.