Medical Front Desk Specialist - Flexible Hours (Bilingual)

Community Health Centers of the Central Coast; Lompoc (CA); On-site; USD 34,000 - 38,000; Full time

Job summary

Community Health Centers of the Central Coast seeks a Receptionist to greet patients, manage registrations, and handle payments with courtesy and professionalism. You will support scheduling and use the practice management system to verify demographics and eligibility, while upholding HIPAA and infection-control policies.

High school diploma or GED and at least one year of customer service experience are required; bilingual English/Spanish is preferred.

Qualifications

• High school diploma or GED required.
• Minimum one year of customer service experience, preferably in a medical setting.
• Experience with safety rules and HIPAA is advantageous.

Responsibilities

• Greets patients and checks them in/out using the practice management system.
• Handles high patient volume, coordinates with staff to minimize delays.
• Collects co-payments and processes payments from patients.
• Verifies demographics and payer information; assists with scheduling.
• Maintains HIPAA compliance and infection-control policies.

Skills

Customer service

Telephone etiquette

Verbal & written communication

Bilingual - English/Spanish

Education

High school diploma or GED

Job description

Community Health Centers of the Central Coast seeks a Receptionist to greet patients, manage registrations, and handle payments with courtesy and professionalism. You will support scheduling and use the practice management system to verify demographics and eligibility, while upholding HIPAA and infection-control policies.

High school diploma or GED and at least one year of customer service experience are required; bilingual English/Spanish is preferred.