Patient Services & Front Desk Coordinator

Lifestance-Health; Pittsburgh (Allegheny County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance

Life insurance

401k with match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is hiring a Practice Coordinator at our Pittsburgh, PA location. You will manage front office daily activities, greet patients, process payments, and ensure smooth operations for clinicians and staff.

Starting at $21.00 per hour with quarterly bonus potential. We offer medical, dental, vision, 401(k) with employer match, paid parental leave, PTO, and holiday pay. Join a growing team dedicated to accessible mental health care.

Qualifications

• Ability to multitask and prioritize duties to support patient experience.
• Strong written and verbal communication skills.
• Comfortable handling sensitive and confidential information (HIPAA).
• Experience with Microsoft Office and electronic medical records (EMRs).
• 1+ years in healthcare operations, customer service, or similar role preferred.

Responsibilities

• Manage front desk duties including greeting and checking in/out patients.
• Process payments, verify demographics, and manage scheduling needs.
• Coordinate with clinicians and staff to support patient care and clinic operations.
• Handle telehealth access support and patient portal issues.
• Respond to patient inquiries via phone, email, and portal; escalate when needed.

Skills

multitask

communication

HIPAA

MS Office

EMRs

Education

High School diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

MS Office

EMRs

Job description

LifeStance Health is hiring a Practice Coordinator at our Pittsburgh, PA location. You will manage front office daily activities, greet patients, process payments, and ensure smooth operations for clinicians and staff.

Starting at $21.00 per hour with quarterly bonus potential. We offer medical, dental, vision, 401(k) with employer match, paid parental leave, PTO, and holiday pay. Join a growing team dedicated to accessible mental health care.