Patient Experience Front Desk Coordinator

Lifestance-Health; Denver (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Denver, CO is seeking a Practice Coordinator to manage front office operations for the local practice, ensuring outstanding patient service for in-person and telehealth visits.

Starting at $22.00 per hour, plus quarterly bonus potential, and a comprehensive benefits package including health, dental, vision, 401k with employer match.

You will support clinicians, schedule patients, verify insurance, handle payments, and maintain an efficient, secure office environment.

Qualifications

• High School or equivalent required; associate/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role.
• Experience with EMRs and HIPAA compliance is a plus.

Responsibilities

• Manage front office daily activities and ensure quality patient service.
• Process appointment scheduling, check-in/out, and patient communications.
• Verify insurance eligibility and collect co-payments.
• Provide clinician support and coordinate with staff.
• Assist with telehealth access and patient portal issues.
• Maintain a clean, organized, and secure office environment.

Skills

Multitasking

Communication

HIPAA compliance

Teamwork

Education

High School or equivalent

Associate/Bachelor’s degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health in Denver, CO is seeking a Practice Coordinator to manage front office operations for the local practice, ensuring outstanding patient service for in-person and telehealth visits.

Starting at $22.00 per hour, plus quarterly bonus potential, and a comprehensive benefits package including health, dental, vision, 401k with employer match.

You will support clinicians, schedule patients, verify insurance, handle payments, and maintain an efficient, secure office environment.