Patient Services Front Desk Specialist

MyMichigan Health; Sault Ste. Marie (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Sign on bonus

Competitive wages

Benefits package

Job summary

MyMichigan Health is seeking a friendly front desk assistant to provide clerical and receptionist support for the practice. You will manage patient flow, answer phones, schedule appointments, register patients, verify insurance and handle payments.

As the first contact, deliver compassionate service to a diverse patient population. Proficiency with EMR and office systems, HIPAA compliance and teamwork are essential.

Qualifications

• High School Diploma or GED required.
• Two years of experience in a medical office or similar setting.
• Knowledge of reading, writing, mathematics and computer skills.
• Interpersonal, communication and customer service skills.

Responsibilities

• Greet patients and welcome families; answer calls and identify needs.
• Verify insurance and update patient information.
• Schedule appointments using EMR and practice management systems.
• Register new patients and explain policies and procedures.
• Collect copays, process referrals and assist with patient checkout.

Skills

Customer service

Interpersonal skills

Communication

Keyboarding

Medical terminology

Computer skills

Multitasking

Education

High School Diploma or GED

Tools

EMR

Practice management software

Medifax

Population health registry

Iterminal

Job description

MyMichigan Health is seeking a friendly front desk assistant to provide clerical and receptionist support for the practice. You will manage patient flow, answer phones, schedule appointments, register patients, verify insurance and handle payments.

As the first contact, deliver compassionate service to a diverse patient population. Proficiency with EMR and office systems, HIPAA compliance and teamwork are essential.