Patient Services Specialist: Front Desk & Scheduling

MyMichigan Medical Group; Saginaw, Northern (MI, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

MyMichigan Medical Group in Michigan seeks a Patient Service Assistant to handle front desk duties, scheduling and patient registration. You will verify insurance, collect payments and support referrals, ensuring a smooth patient flow in a busy practice.

The role emphasizes courteous service, HIPAA compliance and accurate data entry, with collaboration across front office, clinical staff and providers.

Qualifications

• Reading, writing, math and computer skills are required.
• Keyboarding skills needed to register patients and perform front desk tasks.
• Knowledge of medical terminology and standard office procedures.
• Two years’ experience in a medical office or similar setting is typical.

Responsibilities

• Acknowledge and welcome patients, families and visitors; handle phone calls and scheduling.
• Verify insurance, collect payments and register patients; update demographics.
• Schedule appointments using practice management and EMR systems.
• Explain policies, collect copays, process referrals and obtain authorizations as needed.
• Maintain patient records, fax, scan and file documents; support front office needs.

Education

High school diploma

Job description

MyMichigan Medical Group in Michigan seeks a Patient Service Assistant to handle front desk duties, scheduling and patient registration. You will verify insurance, collect payments and support referrals, ensuring a smooth patient flow in a busy practice.

The role emphasizes courteous service, HIPAA compliance and accurate data entry, with collaboration across front office, clinical staff and providers.