Patient Services Front Desk Coordinator

Harborview Health Center of Augusta; Augusta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Harborview Health Center of Augusta is seeking a friendly receptionist to be the first point of contact for patients and visitors, ensuring a warm, welcoming experience and professional service.

You will manage calls and emails, coordinate scheduling and patient registration, and maintain accurate records while supporting the healthcare team and promoting high patient satisfaction in a fast-paced environment.

Qualifications

• Experience in healthcare or customer service preferred.
• Strong communication and interpersonal skills.
• Proficient with basic computer software.

Responsibilities

• Greet and assist patients, visitors, and staff with a smile.
• Manage calls, emails, and correspondence.
• Coordinate scheduling and patient registration.
• Maintain accurate patient records and files.
• Handle payment processing and insurance claims.
• Provide administrative support to the healthcare team.
• Keep the reception area clean and organized.
• Monitor patient satisfaction at a high level.

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Harborview Health Center of Augusta is seeking a friendly receptionist to be the first point of contact for patients and visitors, ensuring a warm, welcoming experience and professional service.

You will manage calls and emails, coordinate scheduling and patient registration, and maintain accurate records while supporting the healthcare team and promoting high patient satisfaction in a fast-paced environment.