Front Desk & Patient Experience Coordinator

Memorial Hospital and Health Care Center; Jasper (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Hospital and Health Care Center is seeking a friendly front desk team member to welcome patients and support seamless experiences from the first call to when they leave the facility.

You will manage appointments, collect demographics and insurance details, and handle payments with receipts in a fast-paced, patient‑centered environment. Strong communication, organization, and adaptability are valued daily.

Qualifications

• High School Diploma or GED preferred.
• A warm, professional communicator who enjoys helping others.
• Comfortable with computers and learning new systems.
• Organized, reliable, and great at juggling multiple tasks.
• Calm, positive, and professional in a fast-paced environment.

Responsibilities

• Be the first smile patients hear and see on the phone and in person.
• Schedule and reschedule appointments with accuracy and care.
• Collect and update patient demographics, insurance, and important details.
• Handle patient payments, post charges, and provide receipts.
• Use computer systems confidently while keeping an eye on the details that matter.
• Jump in where needed, every day can look a little different!

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Professional demeanor

Education

High School Diploma or GED

Tools

Computer systems

Job description

Memorial Hospital and Health Care Center is seeking a friendly front desk team member to welcome patients and support seamless experiences from the first call to when they leave the facility.

You will manage appointments, collect demographics and insurance details, and handle payments with receipts in a fast-paced, patient‑centered environment. Strong communication, organization, and adaptability are valued daily.