Receptionist

Harborview Health Center of Augusta; Augusta (GA); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Harborview Health Center of Augusta is seeking a friendly receptionist to be the first point of contact for patients and visitors, ensuring a warm, welcoming experience and professional service.

You will manage calls and emails, coordinate scheduling and patient registration, and maintain accurate records while supporting the healthcare team and promoting high patient satisfaction in a fast-paced environment.

Competenze

• Experience in healthcare or customer service preferred.
• Strong communication and interpersonal skills.
• Proficient with basic computer software.

Mansioni

• Greet and assist patients, visitors, and staff with a smile.
• Manage calls, emails, and correspondence.
• Coordinate scheduling and patient registration.
• Maintain accurate patient records and files.
• Handle payment processing and insurance claims.
• Provide administrative support to the healthcare team.
• Keep the reception area clean and organized.
• Monitor patient satisfaction at a high level.

Conoscenze

Customer service

Communication

Multitasking

Formazione

High school diploma

Strumenti

Microsoft Office

Descrizione del lavoro

Receptionist

Job Summary

We are seeking a friendly and organized Receptionist to join our team at Harborview Health Center of Augusta! As the first point of contact for patients and visitors, you will play a vital role in creating a warm and welcoming atmosphere. With a focus on providing exceptional customer service, you will be the face of our organization, ensuring that everyone who walks through our doors feels valued and respected.

Responsibilities

• Greet and assist patients, visitors, and staff with a smile
• Manage incoming and outgoing phone calls, emails, and correspondence
• Coordinate scheduling and patient registration
• Maintain accurate and up-to-date patient records and files
• Handle payment processing and insurance claims
• Provide administrative support to the healthcare team
• Keep the reception area clean, organized, and clutter-free
• Monitor and maintain a high level of patient satisfaction

Requirements

• High school diploma or equivalent required
• Previous experience in a healthcare setting or customer service role a plus
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Strong organizational and time management skills
• Proficiency in basic computer software and Microsoft Office

Why Join Our Team

At Harborview Health Center of Augusta, we believe that people determine the potential of our entire healthcare system. We focus on hiring great people who are passionate about delivering exceptional care and service. Our dedicated healthcare team is the heart of our organization, and we take good care of them so they can take good care of our patients.

Join our team and help us shape the future of healthcare in Augusta, GA!