Patient Services Coordinator (Front Desk)

Bayhealth; Harrington (DE); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Matching

Health, Dental, Vision Insurance

Disability and Life Insurance

On Site Child Care

Educational Reimbursement

Flexible Spending Accounts

Job summary

Bayhealth is seeking a Front Office Assistant at the Harrington Outpatient & Primary Care location. You will greet patients, activate files, and guide them through pre-determined appointment schedules with physicians. You will handle registrations, obtain signatures, and collect payments during visits.

The role requires a High School Diploma or GED and at least six months of clerical, office, or customer service experience. A one-year preference is noted.

Qualifications

• High School Diploma or GED required.
• Six months clerical, office, and/or customer service experience required.
• Preferred: one year clerical, office, and/or customer service experience.

Responsibilities

• Performs front desk, receptionist and registration duties, while maintaining efficient patient flow.
• Prepares the patient for the visit.
• Obtains insurance authorizations/referrals and handles forms and signatures.
• Registers patient in the system and maintains medical records.
• Informs patients of billing, insurance, workers' compensation and charges.
• Schedules new and established patient follow-up appointments and coordinates with other departments.
• Completes Real Time Eligibility (RTE).
• Maintains filing and record systems for licenses/registrations and HIPAA compliance.
• Performs general clerical duties and end-of-day reconciliation.
• Keeps informed of current insurance authorization/referral procedures.
• All other duties as assigned.

Skills

Customer service

Clerical

Education

High School Diploma or GED

Job description

Bayhealth is seeking a Front Office Assistant at the Harrington Outpatient & Primary Care location. You will greet patients, activate files, and guide them through pre-determined appointment schedules with physicians. You will handle registrations, obtain signatures, and collect payments during visits.

The role requires a High School Diploma or GED and at least six months of clerical, office, or customer service experience. A one-year preference is noted.