Patient Services Front Desk Concierge

overlakemedicalcenter; Redmond (WA); Vor Ort; USD 34.000 - 51.000; Teilzeit

Benefits dieser Stelle

Medical insurance

Tuition reimbursement

Retirement plan matching

Free parking

Orca transit passes

Caregiver support program

Zusammenfassung

Overlake Medical Center and Clinics is seeking a Per Diem Patient Services Representative for the Redmond Urgent Care in Redmond.

You will provide customer and front office services to patients, coordinate communications among staff, patients, and providers about the check-in process, and manage records distribution using Epic, while performing clerical, scheduling, and records tasks to support patients and staff.

Qualifikationen

• High school diploma or GED required.
• Minimum 1 year of administrative experience in a medical facility preferred.
• Previous physician office, hospital or other frontline customer contact experience in a business setting also preferred.
• Demonstrated ability to provide exceptional customer service.
• Excellent telephone etiquette.
• Demonstrated strong communication skills and ability to work effectively with people in stressful situations.
• Ability to multi-task, be organized and detail oriented.
• Demonstrated proficient computer keyboard skills.

Aufgaben

• Provide customer and front office services to patients.
• Coordinate communications among staff, patients, and providers about patient check-in process.
• Collect records and ensure distribution to appropriate staff via the Epic electronic medical record system.
• Perform clerical, scheduling, and records activities in support of patients and staff.

Kenntnisse

High school diploma

Administrative experience

Front desk experience

Customer service

Phone etiquette

Communication skills

Multitasking

Detail oriented

Keyboard skills

Ausbildung

High school diploma or GED

Tools

Epic

Jobbeschreibung

Overlake Medical Center and Clinics is seeking a Per Diem Patient Services Representative for the Redmond Urgent Care in Redmond.

You will provide customer and front office services to patients, coordinate communications among staff, patients, and providers about the check-in process, and manage records distribution using Epic, while performing clerical, scheduling, and records tasks to support patients and staff.