Patient Services Coordinator | Streamlined Care & Insurance Support

PT Solutions; Lodi (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with match

Paid time off

Sick leave / EIB

Job summary

PT Solutions Physical Therapy in California is seeking a Patient Service Coordinator to be the vital link between patients, providers, and insurers, ensuring a seamless care journey. You will verify insurance coverage, secure prior authorizations, coordinate referrals, and optimize schedules to help patients access care quickly and confidently.

As part of a nationwide practice, you will join a team that emphasizes ongoing training, mentorship, and clear paths for advancement, with a value on

Qualifications

• High School diploma or GED required.
• 1-2 years of customer service experience; healthcare experience preferred.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines.
• Follow processes for Insurance Verification and/or benefits management.
• Obtain authorization and/or prior authorization.
• Over the counter collections and reconciliation of all charges weekly and monthly.
• Maintain relationships with patients, providers, clinicians, and internal departments.

Skills

Customer service

Healthcare experience

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy in California is seeking a Patient Service Coordinator to be the vital link between patients, providers, and insurers, ensuring a seamless care journey. You will verify insurance coverage, secure prior authorizations, coordinate referrals, and optimize schedules to help patients access care quickly and confidently.

As part of a nationwide practice, you will join a team that emphasizes ongoing training, mentorship, and clear paths for advancement, with a value on