Patient Access & Insurance Coordinator

PT Solutions; Anderson, Northern (IN, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Career progression

PTO & Sick Leave or EIB

Endurance race reimbursement

Job summary

PT Solutions is seeking a Patient Service Coordinator to act as the vital link between patients, providers, and insurers, ensuring a seamless care journey. You will verify insurance coverage, secure prior authorizations, coordinate referrals, and optimize schedules to support timely access to care.

The role offers ongoing training and growth opportunities within a nationwide physical therapy practice. PT Solutions has been recognized as a USA Today Top Workplace multiple years, reflecting a

Qualifications

• High School diploma or GED required.
• 1-2 years of customer service experience, healthcare experience preferred.
• Experience with insurance verification and authorization is a plus.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines.
• Follow processes for Insurance Verification and benefits management.
• Obtain authorization and/or prior authorization.
• Over the counter collections and reconciliation of all charges weekly and monthly.
• Maintain relationships with patients, providers, clinicians, and internal operational departments.

Skills

Customer service

Healthcare experience

Insurance verification

HIPAA compliance

Education

High School diploma or GED

Job description

PT Solutions is seeking a Patient Service Coordinator to act as the vital link between patients, providers, and insurers, ensuring a seamless care journey. You will verify insurance coverage, secure prior authorizations, coordinate referrals, and optimize schedules to support timely access to care.

The role offers ongoing training and growth opportunities within a nationwide physical therapy practice. PT Solutions has been recognized as a USA Today Top Workplace multiple years, reflecting a