Patient Services Coordinator: Care Access & Scheduling Pro

PT Solutions Physical Therapy; Lincoln Park (NJ); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401K with matching

Paid Time Off (PTO)

Sick Leave / Extended Illness Bank

Performance-based incentives

Professional development

Career progression

Endurance race entry fee reimbursement

Job summary

PT Solutions Physical Therapy is seeking a Patient Service Coordinator to serve as the vital link between patients, providers, and insurers, ensuring a seamless care journey. The role emphasizes administrative duties, insurance verification, and scheduling coordination to keep the practice moving efficiently.

You will support patients with accurate information, maintain relationships across departments, and contribute to a positive patient experience.

Qualifications

• High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
• 1-2 years of customer service experience (experience with healthcare preferred).

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow appropriate processes for Insurance Verification and/or benefits management
• Obtain authorization and/or prior authorization
• Over the counter collections and reconciliation of all charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal operational departments

Skills

Customer service experience

Healthcare experience preferred

Education

High School diploma or GED

Job description

PT Solutions Physical Therapy is seeking a Patient Service Coordinator to serve as the vital link between patients, providers, and insurers, ensuring a seamless care journey. The role emphasizes administrative duties, insurance verification, and scheduling coordination to keep the practice moving efficiently.

You will support patients with accurate information, maintain relationships across departments, and contribute to a positive patient experience.