Patient Services Coordinator: Scheduling & Registration

GBMC HealthCare; Towson (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

GBMC HealthCare in Towson, MD is seeking a clerical teammate to support practice operations. You will handle customer service, schedule appointments, manage registrations, and assist with copay collections.

The role requires high school completion, 6 months of related experience, and strong communication skills. Expect a normal office environment with occasional multi-tasking across practices.

Qualifications

• Must have strong customer service and communication skills.
• Knowledge of medical terminology preferred.
• Able to perform simple arithmetic.
• Good organization and prioritization required.

Responsibilities

• Receives and screens visitors and telephone calls, provides information.
• Schedules patient appointments and performs data entry for demographics and insurance.
• Verifies insurance information and referrals as needed for service.
• Assists patients with MyChart registration.
• Manages high volume of phone calls and routes to providers for follow up.
• Processes appointments, pre-registration, check-in, and collects payments.

Skills

Customer service

Medical terminology

Written & verbal communication

Arithmetic

Organization

multitasking

Education

High School or GED equivalency

Job description

GBMC HealthCare in Towson, MD is seeking a clerical teammate to support practice operations. You will handle customer service, schedule appointments, manage registrations, and assist with copay collections.

The role requires high school completion, 6 months of related experience, and strong communication skills. Expect a normal office environment with occasional multi-tasking across practices.