Patient Services Coordinator – Scheduling & Insurance

Olympic Sports and Spine; Olympia (WA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision Insurance

401(k) with Company Match

Life Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Zusammenfassung

Olympic Sports & Spine is hiring a Patient Service Representative (PSR) in Olympia, WA. This full-time role focuses on front-desk activities, patient scheduling, insurance verification, and clerical support in a fast-paced clinic.

Responsibilities include calling patients, maintaining charts, collecting payments, and coordinating with billing and care teams. The position offers comprehensive training and a stable 40-hour work week with a Monday–Friday schedule.

Qualifikationen

• Knowledge of insurance verification processes and related procedures.
• Proficiency with standard office software and programs.
• Familiarity with business office workflows and documentation.
• Ability to operate office equipment (scanners, fax/copy, etc.).
• Experience with a multi-line telephone system and front-desk operations.
• Clear, effective verbal and written communication with patients and staff.
• Ability to read and follow both written and oral instructions.
• Strong organizational skills and attention to detail with task prioritization.

Aufgaben

• Handle high-volume patient scheduling and phone inquiries.
• Verify insurance and obtain necessary authorizations.
• Maintain and file patient charts; manage payments and daily reconciliations.
• Prepare daily reports and keep logs of follow-ups and metrics.
• Coordinate with billing and treating staff to resolve patient issues.
• Participate in staff meetings and training sessions.

Kenntnisse

Insurance knowledge

Computer programs knowledge

Office procedures

Office equipment operation

Multi-line phone system

Communication skills

Reading/comprehension

Organization & prioritization

Ausbildung

High School diploma or equivalent

3 years related experience

Jobbeschreibung

Olympic Sports & Spine is hiring a Patient Service Representative (PSR) in Olympia, WA. This full-time role focuses on front-desk activities, patient scheduling, insurance verification, and clerical support in a fast-paced clinic.

Responsibilities include calling patients, maintaining charts, collecting payments, and coordinating with billing and care teams. The position offers comprehensive training and a stable 40-hour work week with a Monday–Friday schedule.