Patient Services Coordinator (Reception & Scheduling)

GOEBEL FIXTURE COMPANY; Harlan (IA); On-site; USD 23,000 - 28,000; Full time

Job summary

MCHC is seeking a Receptionist to manage patient check-ins, scheduling, and intake forms in a clinical setting. The role requires maintaining appointment calendars, handling insurance-related paperwork, and ensuring smooth front-desk operations.

Candidates must have a high school diploma or GED, basic computer skills, and a professional, customer-focused demeanor. The position emphasizes confidentiality, teamwork, and adherence to organizational policies and safety guidelines.

Qualifications

• High school diploma or equivalent (GED) required.
• Basic computer literacy skills are required.
• Pleasant and professional demeanor essential.
• Self-motivated, detail-minded and well organized.
• Able to follow instructions swiftly and precisely.

Responsibilities

• Check-in patients in the assigned clinical department and schedule appointments.
• Schedule, cancel, and reschedule appointments in the Practice Management Information System.
• Answer calls promptly and assist callers with their needs and directing to staff.
• Prepare daily activity/encounter reports and ensure accuracy.
• Provide relief coverage for other registration areas when needed.
• Maintain patient confidentiality and uphold professional conduct.

Skills

Basic computer literacy

Customer service

Education

High school diploma or GED

Tools

Practice Management System

Job description

MCHC is seeking a Receptionist to manage patient check-ins, scheduling, and intake forms in a clinical setting. The role requires maintaining appointment calendars, handling insurance-related paperwork, and ensuring smooth front-desk operations.

Candidates must have a high school diploma or GED, basic computer skills, and a professional, customer-focused demeanor. The position emphasizes confidentiality, teamwork, and adherence to organizational policies and safety guidelines.