Patient Access & Scheduling Specialist

JCHCC DBA Inclusivcare; Kenner (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

JCHCC DBA Inclusivare is seeking a front desk receptionist to support patient services in a medical office. Duties include handling calls, greeting patients, updating registrations, scheduling in the EHS system, and processing payments with accuracy.

Strong communication, bilingual ability, and computer literacy are essential. The role emphasizes timely triage coordination with nursing staff and collaboration with other front desk teammates.

Qualifications

• High school diploma with 3+ years of medical office experience or bilingual with 2 years of medical office experience.
• Pleasant telephone etiquette and ability to deal tactfully with patients.
• Must be computer literate and able to enter data accurately.

Responsibilities

• Answer and route incoming calls; take messages as needed.
• Greet patients for appointments and verify/update registration information in EHS.
• Notify nurse of emergency walk-ins for timely triage.
• Schedule center appointments in the EHS system per protocol.
• Scan patient IDs into the system.
• Cross-train with other front desk staff to avoid backlogs.
• Other duties as assigned by supervisor/manager.

Skills

Telephone etiquette

Customer service

Data entry

Bilingual

Computer literacy

Education

High school diploma

Medical office experience

Tools

EHS patient management system

Job description

JCHCC DBA Inclusivare is seeking a front desk receptionist to support patient services in a medical office. Duties include handling calls, greeting patients, updating registrations, scheduling in the EHS system, and processing payments with accuracy.

Strong communication, bilingual ability, and computer literacy are essential. The role emphasizes timely triage coordination with nursing staff and collaboration with other front desk teammates.