Patient Services Coordinator (Front Desk)

GOEBEL FIXTURE COMPANY; Whitesburg (KY); On-site; USD 25,000 - 28,000; Full time

Job summary

MCHC in Whitesburg, KY is seeking a Registration Clerk to assist with patient check-ins, appointment scheduling, and billing documentation. The role emphasizes reliable, professional interaction with patients and staff in a clinic setting.

Responsibilities include processing encounter forms, handling phone inquiries, and maintaining patient portal communications. Basic computer skills and a high school diploma are required for this on-site position.

Qualifications

• High school diploma or GED required.
• Basic computer literacy required.

Responsibilities

• Check-in patients in assigned clinical department and schedule appointments.
• Answer incoming calls in a timely, polite, and professional manner and direct to staff as needed.
• Prepare encounter forms to document service activity and billing.
• Maintain patient portal interactions including appointment requests and information updates.
• Support other registration areas and participate in quality improvement activities.

Education

High school diploma or GED

Tools

Basic computer literacy

Job description

MCHC in Whitesburg, KY is seeking a Registration Clerk to assist with patient check-ins, appointment scheduling, and billing documentation. The role emphasizes reliable, professional interaction with patients and staff in a clinic setting.

Responsibilities include processing encounter forms, handling phone inquiries, and maintaining patient portal communications. Basic computer skills and a high school diploma are required for this on-site position.