Patient Services Coordinator - Pain Center

Mercy Health Corporation; Janesville (WI); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Tuition reimbursement

On-Demand Pay

Job summary

Mercyhealth is seeking a clinical receptionist to handle front-desk duties, scheduling, and Epic registrations. The role involves greeting visitors, routing calls, processing messages, and maintaining accurate patient records with sensitivity to privacy policies.

Responsibilities include verifying demographics, collecting co-pays, posting payments, and providing patient information. Flexible hours and strong communication skills are essential.

Qualifications

• High School diploma or equivalent preferred.
• Reception experience preferred.

Responsibilities

• Answer calls, greet visitors, and route messages to the appropriate personnel.
• Perform clerical duties including filing, mailing, and coordinating office supplies.
• Register patients in Epic, verify demographics, and collect co-pays where applicable.
• Maintain lobby areas and ensure privacy and confidentiality per policies.

Skills

Interpersonal skills

Written communication

Keyboard skills

Medical terminology

Epic knowledge

Critical Moments of Service

Education

High School diploma or equivalent

Tools

Epic

Job description

Mercyhealth is seeking a clinical receptionist to handle front-desk duties, scheduling, and Epic registrations. The role involves greeting visitors, routing calls, processing messages, and maintaining accurate patient records with sensitivity to privacy policies.

Responsibilities include verifying demographics, collecting co-pays, posting payments, and providing patient information. Flexible hours and strong communication skills are essential.