Medical Front Desk & Scheduling Coordinator

Freeport Regional Healthcare Foundation dba FHN; United States; On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Job summary

Mercyhealth is seeking a front-desk contributor to support clerical tasks, answer calls, greet visitors, manage mail, and maintain a professional lobby. You will perform Epic scheduling/registration duties, verify patient data, collect co-pays, and ensure accurate daily cash handling.

Ideal candidates have basic Epic knowledge, strong interpersonal and written communication skills, and a willingness to work flexible hours during peak times.

Qualifications

• High School diploma or equivalent preferred.
• Previous medical reception or reception experience preferred.
• Basic keyboard skills and medical terminology preferred.
• Good interpersonal and written communication skills.
• Basic knowledge of Epic preferred.

Responsibilities

• Answer incoming calls, forward to appropriate personnel, and route Epic Messages.
• Greet on-site visitors, manage access, and sort mail and supplies.
• Perform clerical duties, maintain fax machines, and handle documents.
• Schedule patient appointments and register in Epic EMR, verify demographics and insurance.
• Collect co-pays, post payments, and balance cash drawer daily.

Skills

Interpersonal skills

Written communication

Keyboard skills

Medical terminology

Customer service

Education

High School diploma

Tools

Epic

Job description

Mercyhealth is seeking a front-desk contributor to support clerical tasks, answer calls, greet visitors, manage mail, and maintain a professional lobby. You will perform Epic scheduling/registration duties, verify patient data, collect co-pays, and ensure accurate daily cash handling.

Ideal candidates have basic Epic knowledge, strong interpersonal and written communication skills, and a willingness to work flexible hours during peak times.