Patient Services Coordinator – Medical Receptionist

X-Ray Associates of New Mexico, PC; Santa Fe, Northern (NM, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

X-Ray Associates of New Mexico, PC in Santa Fe, NM is seeking a friendly and detail-oriented Medical Receptionist / Scheduler to join our team. You will register patients, verify demographics and insurance, collect payments, and schedule imaging appointments while maintaining accurate records.

Ideal candidates have 1+ year in customer service, strong data entry skills, and a professional demeanor to support multiple imaging departments in a fast-paced healthcare setting.

Qualifications

• High School Diploma or GED required.
• Minimum one year of customer service experience.
• Medical office experience preferred.
• Strong computer and data entry skills.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced healthcare environment.
• Professional, courteous, and patient-focused attitude.

Responsibilities

• Greet and register patients upon arrival.
• Verify patient demographics, insurance information, and appointment details.
• Collect co-pays and other patient payments.
• Schedule and reschedule imaging appointments.
• Make appointment reminder and confirmation calls.
• Review exam preparation instructions with patients.
• Answer incoming phone calls and direct callers appropriately.
• Obtain prior authorizations and physician orders as needed.
• Maintain accurate patient records and documentation.
• Assist with report and image management.
• Provide support to various imaging departments as needed.
• Ensure compliance with HIPAA and company policies.

Skills

Customer service

Data entry

Multitasking

Communication

Education

High school diploma or GED

Tools

MS Office

Job description

X-Ray Associates of New Mexico, PC in Santa Fe, NM is seeking a friendly and detail-oriented Medical Receptionist / Scheduler to join our team. You will register patients, verify demographics and insurance, collect payments, and schedule imaging appointments while maintaining accurate records.

Ideal candidates have 1+ year in customer service, strong data entry skills, and a professional demeanor to support multiple imaging departments in a fast-paced healthcare setting.