Medical Records Clerk

X Ray associates of New Mexico; Santa Fe (NM); On-site; USD 38,000 - 48,000; Full time

Job summary

X-Ray Associates of New Mexico seeks a detail-oriented Medical Records Clerk to join our team. You will help ensure patient imaging records are accurately processed, maintained, and distributed while upholding confidentiality and top-notch customer service.

Responsibilities include monitoring record requests, processing inquiries from patients and providers, handling multi-line phone calls, sending images electronically, and locating records across several systems.

Qualifications

• High School Diploma or equivalent.
• Prior medical records/office experience preferred.
• Strong computer skills and Microsoft Windows proficiency.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization.

Responsibilities

• Monitor daily imaging record requests and pull lists.
• Process medical record and imaging requests from patients, providers, and medical facilities.
• Answer incoming phone calls and assist with record inquiries.
• Send images and records electronically as requested.
• Research and locate patient records using multiple computer systems.
• Maintain HIPAA compliance and patient confidentiality at all times.
• Communicate professionally with patients, physicians' offices, and healthcare facilities.

Skills

Attention to detail

Customer service

Communication skills

Multitasking

Education

High school diploma

Tools

Microsoft Windows

Job description

Description

X-Ray Associates of New Mexico is seeking a detail-oriented Medical Records Clerk to join our team. This position plays an important role in ensuring patient imaging records are accurately processed, maintained, and distributed while maintaining the highest standards of confidentiality and customer service.

Responsibilities

• Monitor daily imaging record requests and pull lists
• Process medical record and imaging requests from patients, providers, and medical facilities
• Answer incoming phone calls and assist with record inquiries
• Send images and records electronically as requested
• Research and locate patient records using multiple computer systems
• Maintain HIPAA compliance and patient confidentiality at all times
• Communicate professionally with patients, physicians' offices, and healthcare facilities

Requirements

• High School Diploma or equivalent required
• Previous medical records, healthcare, or office experience preferred
• Strong computer skills, including Microsoft Windows applications
• Excellent customer service and communication skills
• Ability to multitask and work independently in a fast-paced environment
• Strong attention to detail and organizational skills
• Experience working with multi-line phone systems preferred