Medical Records & Imaging Specialist

X Ray associates of New Mexico; Santa Fe (NM); On-site; USD 38,000 - 48,000; Full time

Job summary

X-Ray Associates of New Mexico seeks a detail-oriented Medical Records Clerk to join our team. You will help ensure patient imaging records are accurately processed, maintained, and distributed while upholding confidentiality and top-notch customer service.

Responsibilities include monitoring record requests, processing inquiries from patients and providers, handling multi-line phone calls, sending images electronically, and locating records across several systems.

Qualifications

• High School Diploma or equivalent.
• Prior medical records/office experience preferred.
• Strong computer skills and Microsoft Windows proficiency.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization.

Responsibilities

• Monitor daily imaging record requests and pull lists.
• Process medical record and imaging requests from patients, providers, and medical facilities.
• Answer incoming phone calls and assist with record inquiries.
• Send images and records electronically as requested.
• Research and locate patient records using multiple computer systems.
• Maintain HIPAA compliance and patient confidentiality at all times.
• Communicate professionally with patients, physicians' offices, and healthcare facilities.

Skills

Attention to detail

Customer service

Communication skills

Multitasking

Education

High school diploma

Tools

Microsoft Windows

Job description

X-Ray Associates of New Mexico seeks a detail-oriented Medical Records Clerk to join our team. You will help ensure patient imaging records are accurately processed, maintained, and distributed while upholding confidentiality and top-notch customer service.

Responsibilities include monitoring record requests, processing inquiries from patients and providers, handling multi-line phone calls, sending images electronically, and locating records across several systems.