Medical Records Clerk

X Ray associates of New Mexico; Albuquerque (NM); On-site; USD 32,000 - 44,000; Full time

Job summary

X-Ray Associates of New Mexico seeks a detail-oriented Medical Records Clerk to join our team in Albuquerque. This role ensures patient imaging records are accurately processed, maintained, and distributed while upholding confidentiality and high-quality customer service.

Responsibilities include handling record requests, processing imaging orders, answering calls, sending images electronically, and locating records across systems.

Qualifications

• Strong customer service and communication skills.
• Excellent attention to detail and organization.
• Ability to multitask and work independently in a fast-paced environment.
• Experience with medical records or healthcare office environment preferred.

Responsibilities

• Monitor daily imaging record requests and pull lists.
• Process medical record and imaging requests from patients, providers, and medical facilities.
• Answer incoming phone calls and assist with record inquiries.
• Send images and records electronically as requested.
• Research and locate patient records using multiple computer systems.
• Maintain HIPAA compliance and patient confidentiality at all times.
• Communicate professionally with patients, physicians' offices, and healthcare facilities.

Skills

Strong customer service

Excellent communication

multitask

Independent work

Education

High School Diploma or equivalent

Tools

Microsoft Windows

Multi-line phone system

Job description

Description

X-Ray Associates of New Mexico is seeking a detail-oriented Medical Records Clerk to join our team. This position plays an important role in ensuring patient imaging records are accurately processed, maintained, and distributed while maintaining the highest standards of confidentiality and customer service.

Responsibilities

• Monitor daily imaging record requests and pull lists


• Process medical record and imaging requests from patients, providers, and medical facilities


• Answer incoming phone calls and assist with record inquiries


• Send images and records electronically as requested


• Research and locate patient records using multiple computer systems


• Maintain HIPAA compliance and patient confidentiality at all times


• Communicate professionally with patients, physicians' offices, and healthcare facilities

Requirements

• High School Diploma or equivalent required


• Previous medical records, healthcare, or office experience preferred


• Strong computer skills, including Microsoft Windows applications


• Excellent customer service and communication skills


• Ability to multitask and work independently in a fast-paced environment


• Strong attention to detail and organizational skills


• Experience working with multi-line phone systems preferred