Patient Services Coordinator – Medical Office Support

Excelsia Injury Care; Philadelphia (Philadelphia County); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid holidays

401(k) retirement plan

Job summary

Excelsia Injury Care is seeking an on-site Administrative, Billing, and Collecting professional to support patient intake, scheduling, and clerical workflows in Philadelphia. You will greet patients, process check-ins/outs, and manage records in the EHR system while coordinating with chiropractors and staff.

The role requires a high school diploma or GED, 6+ months in a medical office, and basic computer skills (Word, Outlook, data entry).

Qualifications

• High school diploma or GED equivalent.
• 6 months+ of medical experience in an administrative physician office setting.
• Previous computer skills to include data entry, Word, Outlook, etc.
• Ability to handle multiple tasks and responsibilities.
• Basic understanding of medical office procedures.

Responsibilities

• Greeting patients and checking patients in and out with proper customer service etiquette.
• Following up with confirmation calls and no-show calls.
• Scanning and uploading paperwork to the EHR, requesting hospital records, faxes, updating spreadsheets, and keeping emails up to date.
• Drug screening.
• Coordinating administrative and non-clinical support for chiropractic providers, including patient intake and chart preparation.

Skills

Excellent communication

Organizational skills

Multitasking

Basic telephone skills

Education

High school diploma or GED

Tools

Word

Outlook

Data entry

Job description

Excelsia Injury Care is seeking an on-site Administrative, Billing, and Collecting professional to support patient intake, scheduling, and clerical workflows in Philadelphia. You will greet patients, process check-ins/outs, and manage records in the EHR system while coordinating with chiropractors and staff.

The role requires a high school diploma or GED, 6+ months in a medical office, and basic computer skills (Word, Outlook, data entry).