Patient Care Admin Specialist

Advanced Medical Management LLC; Bethlehem (Northampton County); On-site; USD 23,000 - 29,000; Full time

Job summary

Excelsia Injury Care in Bethlehem is seeking an Administrative Assistant for on-site support in a fast-paced outpatient setting. You will greet patients, manage check-in/out, perform chart preparation, and help coordinate non-clinical tasks under chiropractor direction.

The role requires 6+ months of medical office experience, strong data-entry skills, and solid communication. This position offers a stable environment with opportunities for growth.

Qualifications

• High school diploma or GED equivalent.
• 6 months+ of medical experience in an administrative physician office setting.
• Data entry, Word, Outlook, etc. proficiency.
• Ability to handle multiple tasks and responsibilities.
• Basic telephone and computer skills.
• Excellent communication and organizational skills.
• Basic understanding of medical office procedures.
• Ability to interact with doctors, patients and co-workers.
• Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration).

Responsibilities

• Greet patients and check in/out with proper customer service etiquette.
• Follow up with confirmation calls and no-show calls.
• Scan and upload paperwork to the EHR; request hospital records; update spreadsheets; manage emails.
• Screen for drug screening requirements.
• Keep reception area and patient rooms clean and organized.
• Support chiropractors by preparing patients for exams and updating medical records.
• Coordinate administrative support for chiropractic providers including patient intake and chart preparation.
• Manage schedules, obtain prior authorizations, ensure documentation is complete before treatment.
• Serve as liaison between providers and patients for appointment coordination and education.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Excellent communication

Multi-tasking

Scheduling

Team collaboration

Education

High school diploma or GED

Tools

Word

Outlook

EHR

Job description

Excelsia Injury Care in Bethlehem is seeking an Administrative Assistant for on-site support in a fast-paced outpatient setting. You will greet patients, manage check-in/out, perform chart preparation, and help coordinate non-clinical tasks under chiropractor direction.

The role requires 6+ months of medical office experience, strong data-entry skills, and solid communication. This position offers a stable environment with opportunities for growth.