Patient Services Coordinator, Medical Office (Ambulatory)

Luminis-Health; Annapolis (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Tuition Assistance

Job summary

Luminis Health in Annapolis, MD seeks an Office Assistant to greet and register patients, schedule appointments, and support check-out on our practice management system.

You will obtain and file patient records, answer calls, and help keep clinic operations running smoothly while delivering friendly customer service in person or by phone.

This role supports billing and administrative tasks, handles health information with care, and collaborates with physicians and staff to ensure patient flow.

Qualifications

• High school diploma or GED required or documentation of graduation from an accredited training program preferred.
• One year of clerical/billing experience in a medical office setting, preferred.
• Customer Service experience, strongly preferred.

Responsibilities

• Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Performs daily business operations.

Skills

Customer Service

Clerical/Billing

Education

High School Diploma or GED

Job description

Luminis Health in Annapolis, MD seeks an Office Assistant to greet and register patients, schedule appointments, and support check-out on our practice management system.

You will obtain and file patient records, answer calls, and help keep clinic operations running smoothly while delivering friendly customer service in person or by phone.

This role supports billing and administrative tasks, handles health information with care, and collaborates with physicians and staff to ensure patient flow.