Medical Office Assistant — Front Desk & Patient Care PTO

Socket.dev; Annapolis (MD); On-site; USD 25,000 - 36,000; Full time

Job summary

Luminis Health is seeking an Office Assistant for an ambulatory setting to greet patients, register them on the practice management system, and assist with scheduling and checkout. The role involves handling patient records, ensuring smooth workflow, and delivering excellent customer service in person or by phone.

The ideal candidate will have a high school diploma or GED, with 1 year of clerical/billing experience in a medical office and strong customer service skills.

Qualifications

• High school diploma or GED required or documentation of graduation from an accredited training program preferred.
• One year of clerical/billing experience in a medical office setting, preferred.
• Customer Service experience, strongly preferred.

Responsibilities

• Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Performs daily business operations

Skills

Customer Service

Education

High school diploma or GED

Job description

Luminis Health is seeking an Office Assistant for an ambulatory setting to greet patients, register them on the practice management system, and assist with scheduling and checkout. The role involves handling patient records, ensuring smooth workflow, and delivering excellent customer service in person or by phone.

The ideal candidate will have a high school diploma or GED, with 1 year of clerical/billing experience in a medical office and strong customer service skills.