Medical Office Navigator — Patient Services Pro

Socket.dev; Lanham (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan with employer match

Paid Time Off

Tuition Assistance Benefits

Employee Referral Bonus Program

Paid Holidays, Disability, and Life/AD

Wellness Programs

Employee Assistance Programs

Job summary

Luminis Health is seeking an Office Assistant to greet and register patients, schedule appointments, and manage billing-related tasks within a ambulatory setting.

The role emphasizes customer service, coordination with referrals, and maintaining patient records on a computerized practice management system. Strong clerical experience in a medical office and bilingual interpretation certifications are valued components.

Qualifications

• High school diploma or GED required or documentation of graduation from an accredited training program preferred.
• One year of clerical/billing experience in a medical office setting, preferred.
• Customer Service experience, strongly preferred.

Responsibilities

• Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Performs daily business operations

Skills

Customer service

Clerical/billing

Medical office experience

Education

High school diploma or GED

Accredited training program completion preferred

Tools

Practice management system

Job description

Luminis Health is seeking an Office Assistant to greet and register patients, schedule appointments, and manage billing-related tasks within a ambulatory setting.

The role emphasizes customer service, coordination with referrals, and maintaining patient records on a computerized practice management system. Strong clerical experience in a medical office and bilingual interpretation certifications are valued components.