Medical Office Concierge & Patient Flow Coordinator

Luminis Health, Inc.; Annapolis (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off

Tuition Assistance

Paid Holidays

Employee Assistance Programs

Job summary

Luminis Health, Inc. in Annapolis, MD is seeking an Office Assistant to support ambulatory care operations. You will greet patients, register them in the practice management system, schedule visits, and assist with front-desk tasks while ensuring accurate information flow and courteous service.

The role requires strong clerical skills and customer service, with preferred experience in medical billing. A positive, team-oriented attitude is essential for smooth patient flow and collaboration with

Qualifications

• High school diploma or GED required or equivalent training.
• One year of clerical/billing experience in a medical office preferred.
• Customer service experience strongly preferred.

Responsibilities

• Greet and register patients in the practice management system.
• Communicate with insurance companies for referrals and coverage verifications.
• Perform scanning and abstracting duties.
• Obtain patient records from various offices and hospitals as needed.
• Answer calls, schedule appointments, and manage messages.

Skills

Customer service

Clerical skills

Billing experience

Education

High school diploma or GED

Job description

Luminis Health, Inc. in Annapolis, MD is seeking an Office Assistant to support ambulatory care operations. You will greet patients, register them in the practice management system, schedule visits, and assist with front-desk tasks while ensuring accurate information flow and courteous service.

The role requires strong clerical skills and customer service, with preferred experience in medical billing. A positive, team-oriented attitude is essential for smooth patient flow and collaboration with