Medical Office Assistant: Patient Care & Admin Support

Luminis Health; Annapolis (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan with employer match

Paid Time Off

Tuition Assistance

Employee Referral Bonus

Paid Holidays, Disability, and Life/AD

Job summary

Luminis Health in Annapolis, MD seeks an Office Assistant to support ambulatory operations: greet, register, schedule, and check-out patients using a computerized practice management system. You will help maintain patient records and foster smooth clinic flow with a friendly, service-oriented approach.

This role emphasizes accurate patient interaction, coordination with insurance for referrals, and basic clerical tasks such as scanning, billing support, and phone screening.

Qualifications

• High school diploma or GED required or documentation of graduation from an accredited training program preferred.
• One year of clerical/billing experience in a medical office setting, preferred.
• Customer Service experience, strongly preferred.

Responsibilities

• Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
• Performs scanning and abstracting duties.
• Obtains patient records from various offices and hospitals as needed.
• Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
• Performs daily business operations.

Skills

Customer service

Clerical skills

Communication

Education

High school diploma or GED

Tools

Practice management system

Job description

Luminis Health in Annapolis, MD seeks an Office Assistant to support ambulatory operations: greet, register, schedule, and check-out patients using a computerized practice management system. You will help maintain patient records and foster smooth clinic flow with a friendly, service-oriented approach.

This role emphasizes accurate patient interaction, coordination with insurance for referrals, and basic clerical tasks such as scanning, billing support, and phone screening.