Patient Services Assistant - Gynecologic Oncology

Luminis-Health; Annapolis (MD); On-site; USD 25,000 - 36,000; Full time

Job summary

Luminis Health in Annapolis, MD is seeking an Office Assistant to greet and register patients, schedule appointments, and check out on a computerized practice management system. The role emphasizes stellar customer service and smooth patient flow, with responsibilities including obtaining records, answering calls, and supporting daily operations.

A high school diploma or GED and 1 year of clerical/billing experience in a medical office are preferred; bilingual interpretation certification is a

Qualifications

• High school diploma or GED required; one year of clerical/billing in a medical office preferred; customer service experience strongly preferred.

Responsibilities

• Greets and registers patients in the practice management system; communicates with insurers and offices to obtain referrals and verifications.
• Performs scanning and abstracting duties.
• Obtains patient records from other offices and hospitals as needed.
• Answers calls, schedules appointments, takes messages and redirects calls as appropriate.
• Performs daily business operations.

Skills

Customer Service

Communication

Education

High school diploma or GED

Tools

Practice management system

Job description

Luminis Health in Annapolis, MD is seeking an Office Assistant to greet and register patients, schedule appointments, and check out on a computerized practice management system. The role emphasizes stellar customer service and smooth patient flow, with responsibilities including obtaining records, answering calls, and supporting daily operations.

A high school diploma or GED and 1 year of clerical/billing experience in a medical office are preferred; bilingual interpretation certification is a