Patient Services Coordinator - Medical Office

Brown University Health; Warwick (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health is seeking a friendly Medical Office Receptionist to support physicians and patients at our Warwick location. You will answer phones, schedule appointments, collect payments, verify demographics and insurance, and help ensure smooth daily operations with a focus on compassionate care.

The role requires a high school diploma, basic computer skills, and excellent communication and organizational abilities.

Qualifications

• High school diploma required.
• Basic computer skills and knowledge of medical terminology required.
• Must be very organized.
• Must have excellent communication and customer service skills and demonstrate sensitivity to the needs of patients and families.

Responsibilities

• Answer phones, schedule appointments, check patients in/out and coordinate specialist appointments.
• Collect patient balances, copays, and credit card payments.
• Review lists of patients due for appointments and schedule them.
• Verify demographics and insurance information for every patient.
• Assist patients with Kiosk sign-in and ensure smooth front-desk operations.
• Adhere to OSHA and DOH standards.

Skills

Communication skills

Customer service

Organizational skills

Medical terminology

Basic computer skills

Education

High school diploma

Job description

Brown University Health is seeking a friendly Medical Office Receptionist to support physicians and patients at our Warwick location. You will answer phones, schedule appointments, collect payments, verify demographics and insurance, and help ensure smooth daily operations with a focus on compassionate care.

The role requires a high school diploma, basic computer skills, and excellent communication and organizational abilities.