Patient Care Coordinator – Medical Office

BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Group; Warwick (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health seeks a front desk/medical receptionist to assist physicians in delivering high-quality patient care in Warwick, RI. You will handle phones, scheduling, registrations, and routine administrative tasks with a focus on patient service.

The role requires basic computer skills, knowledge of medical terminology, and at least six months in a medical office, with a pay range of $18.13–$29.90 per hour.

Qualifications

• High school diploma required. Basic computer skills and knowledge of medical terminology required.
• Must be very organized with excellent communication and customer service skills and demonstrate sensitivity to the needs of patients and families.

Responsibilities

• Answer phones and schedule appointments.
• Check patients in and out from their appointment and coordinate specialist appointments.
• Collect patient balances, copays, and credit card payments at time of service.
• Verify demographics and insurance information for every patient.
• Assist patients with Kiosk sign in.
• Comply with OSHA and DOH standards.
• Schedule, coordinate, and track STAT referrals and pre-authorizations.
• Protect patient demographic, clinical and financial information per guidelines.
• Attend meetings/workshops and perform other duties as assigned.

Skills

Excellent communication

Customer service

Medical terminology

Education

High school diploma

Tools

Basic computer skills

Job description

Brown University Health seeks a front desk/medical receptionist to assist physicians in delivering high-quality patient care in Warwick, RI. You will handle phones, scheduling, registrations, and routine administrative tasks with a focus on patient service.

The role requires basic computer skills, knowledge of medical terminology, and at least six months in a medical office, with a pay range of $18.13–$29.90 per hour.