Patient Care Coordinator & Medical Office Assistant

Brown-University-Health-1; East Providence (RI); On-site; USD 25,000 - 40,000; Full time

Job summary

Brown University Health in East Providence, RI is seeking a friendly medical office assistant to support physicians by answering phones, scheduling appointments, and checking patients in and out. You will coordinate specialist appointments and handle payments with courtesy.

This role requires basic computer skills, knowledge of medical terminology, and strong customer service. The schedule is Monday to Friday, 8am–4:30pm, with daytime shifts and no driving required.

Qualifications

• High school diploma required.
• Basic computer skills and knowledge of medical terminology required.
• Excellent communication and customer service skills; sensitivity to patients and families.
• Six months' experience in a medical office.

Responsibilities

• Answer phones, schedule appointments, and check patients in/out.
• Coordinate specialist appointments and pre-authorizations as needed.
• Collect patient balances, copays, and credit card information at time of service.
• Verify demographics and insurance carrier information for every patient.
• Assist patients with Kiosk sign in and adhere to privacy standards.

Skills

Customer service

Communication

Medical terminology

Organization

Education

High school diploma

Job description

Brown University Health in East Providence, RI is seeking a friendly medical office assistant to support physicians by answering phones, scheduling appointments, and checking patients in and out. You will coordinate specialist appointments and handle payments with courtesy.

This role requires basic computer skills, knowledge of medical terminology, and strong customer service. The schedule is Monday to Friday, 8am–4:30pm, with daytime shifts and no driving required.