Patient Services Coordinator — Medical Office

Paycom; Orange Park (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office with clerical tasks, appointment scheduling, patient check-in/out, and billing follow-up in a medical setting.

The role requires strong organizational skills, basic computer literacy, and the ability to handle high-volume calls while maintaining patient confidentiality. This on-site position emphasizes accuracy, teamwork, and reliable service in a fast-paced clinic environment.

Qualifications

• High school diploma or GED required.
• Minimum of two years of experience in a medical front office or scheduling role preferred.

Responsibilities

• Answer and screen high-volume calls, record messages for providers.
• Schedule patient appointments and procedures per office policies.
• Check-in and check-out patients; verify information on registration forms.
• Collect payments and reconcile charges; verify account balances.
• File records in patient charts in EMR; maintain confidentiality.
• Prepare charts and scan documents into EMR; assist with clerical tasks.

Skills

Data entry

Appointment scheduling

Phone triage / etiquette

Written and verbal communication

Organizational skills

Confidentiality

Multitasking

Adaptability

Teamwork

Education

High school diploma or GED

Tools

Microsoft Excel

Email

Internet

Microsoft PowerPoint

EMR

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office with clerical tasks, appointment scheduling, patient check-in/out, and billing follow-up in a medical setting.

The role requires strong organizational skills, basic computer literacy, and the ability to handle high-volume calls while maintaining patient confidentiality. This on-site position emphasizes accuracy, teamwork, and reliable service in a fast-paced clinic environment.