Patient Experience Front Desk Coordinator

Paycom; Fort Worth (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to perform clerical duties for the office manager and providers. Responsibilities include answering phones, scheduling, check-in/out, data entry, and chart preparation in the EMR.

The role requires strong communication, basic arithmetic, and proficiency with Microsoft Excel, Outlook, PowerPoint, and internet tools. Equal opportunity employer with a focus on confidentiality and efficient front-office operations.

Qualifications

• High school diploma or GED required.
• Minimum of two years of experience in a medical office, front office or scheduling preferred.
• Entry level (1-4 years) with supervision if needed.
• GI Alliance is an Equal Opportunity Employer.

Responsibilities

• Answer and screen high volume telephone calls courteously and record messages.
• Schedule patient appointments and procedures per policy.
• Check-in patients on arrival and check-out at departure.
• Obtain accurate patient information and complete registration forms.
• Collect patient and insurance payments and reconcile charges daily.
• Verify account balances and refunds for accuracy.
• Maintain files and confidentiality in EMR.
• Prepare patient charts and scan documents into EMR.

Skills

Telephone etiquette

Data entry

Appointment scheduling

Cash handling

Microsoft Excel

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft PowerPoint

Outlook

Internet

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to perform clerical duties for the office manager and providers. Responsibilities include answering phones, scheduling, check-in/out, data entry, and chart preparation in the EMR.

The role requires strong communication, basic arithmetic, and proficiency with Microsoft Excel, Outlook, PowerPoint, and internet tools. Equal opportunity employer with a focus on confidentiality and efficient front-office operations.