Patient Services Coordinator (Medical Office)

OneOncology, LLC; Denver (CO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Paid Time Off

Employee Assistance Program

Corporate Discounts

Job summary

Colorado Urology is seeking a Front Desk Receptionist to deliver superb patient and staff service and to support the office with minimal supervision. You will handle appointment scheduling, paperwork, payments, and demographics entry while ensuring HIPAA compliance in a fast-paced environment.

Ideal candidates have a minimum high school diploma, 2 years front desk experience in medical settings, and strong communication skills.

Qualifications

• Minimum High School Diploma or GED.
• Minimum of two years of front office experience, preferably in a medical setting.
• 1 - 2 years of customer service.

Responsibilities

• Create a positive and professional first impression of the practice and show patients we care.
• Schedule appointments and assist with testing as directed by the physician.
• Ensure all required patient paperwork is compiled for that day's appointments.
• Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
• Review for completeness and accuracy and enter required patient demographics and clinical information into Practice Management and EMR.
• Scan the patient's driver''s license and insurance cards into Ntierprise.
• Ensure all referrals are obtained, scanned into the EMR, and linked to that day''s appointment.
• Reconcile payment batches at the end of each day and submit to Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with Phreesia registration.
• Travel to other sites within a reasonable geographic region.

Skills

Excellent customer service

Attention to detail

Medical terminology knowledge

Strong communication

Proficient computer skills

Fast-paced environment

Probing questions to patients

Caring and patient attitude

HIPAA compliance

Multitasking

Typing 40 WPM

Education

High School Diploma or GED

Tools

Practice Management

EMR

Ntierprise

Job description

Colorado Urology is seeking a Front Desk Receptionist to deliver superb patient and staff service and to support the office with minimal supervision. You will handle appointment scheduling, paperwork, payments, and demographics entry while ensuring HIPAA compliance in a fast-paced environment.

Ideal candidates have a minimum high school diploma, 2 years front desk experience in medical settings, and strong communication skills.