Front Desk Receptionist

ADVU Advanced Urology PLCC; Denver (CO); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Paid Time Off

Employee Assistance Program

Corporate Discounts

Descripción de la vacante

Colorado Urology is seeking a Front Desk Receptionist to deliver superb patient and staff service and to support the office with minimal supervision. You will handle appointment scheduling, paperwork, payments, and demographics entry while ensuring HIPAA compliance in a fast-paced environment.

Ideal candidates have a minimum high school diploma, 2 years front desk experience in medical settings, and strong communication skills.

Formación

• Minimum High School Diploma or GED.
• Minimum of two years of front office experience, preferably in a medical setting.
• 1 - 2 years of customer service.

Responsabilidades

• Create a positive and professional first impression of the practice and show patients we care.
• Schedule appointments and assist with testing as directed by the physician.
• Ensure all required patient paperwork is compiled for that day's appointments.
• Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
• Review for completeness and accuracy and enter required patient demographics and clinical information into Practice Management and EMR.
• Scan the patient's driver''s license and insurance cards into Ntierprise.
• Ensure all referrals are obtained, scanned into the EMR, and linked to that day''s appointment.
• Reconcile payment batches at the end of each day and submit to Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with Phreesia registration.
• Travel to other sites within a reasonable geographic region.

Conocimientos

Excellent customer service

Attention to detail

Medical terminology knowledge

Strong communication

Proficient computer skills

Fast-paced environment

Probing questions to patients

Caring and patient attitude

HIPAA compliance

Multitasking

Typing 40 WPM

Educación

High School Diploma or GED

Herramientas

Practice Management

EMR

Ntierprise

Descripción del empleo

Why Join Us?

At Colorado Urology, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you’re just starting your career or looking to take the next step professionally, you’ll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve. We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Colorado Urology, you’ll find more than a job, you’ll find a rewarding career with purpose.

Job Description

The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.

Primary Duties & Responsibilities

• To create a positive and professional first impression of the practice and to show the patients a we care attitude.
• Schedule appointments and assist with scheduling any additional testing directed by the physician.
• Ensure all required patient paperwork is compiled for that day's appointments.
• Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
• Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
• Scan the patient's driver's license and insurance card(s) front and back into Ntierprise.
• Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management.
• Reconcile payment batches at the end of every day and turn them in to the Site Manager.
• Schedule follow-up procedures and coordinate any local ASC cases.
• Assist patients with the completion of the Phreesia registration system.
• As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications

• Minimum High School Diploma or GED required.
• Minimum of two (2) years of front office experience, preferably in a medical setting.
• 1 - 2 years of customer service.

Knowledge, Competencies & Skills

• Excellent customer service.
• Attention to detail and willingness to learn.
• Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
• Strong communication skills, both verbal & written.
• Proficient computer software and database skills.
• Comfortable working in a fast-paced environment.
• Very comfortable asking probing questions to patients.
• Must demonstrate a caring, compassionate, and patient attitude.
• Maintain HIPAA compliance.
• Multitasking and proactive problem-solving.
• Ability to type 40 Words Per Minute.

Direct Reports

N/A.

Travel

Ability to travel to other sites as necessary.

Job Type

Full-Time

Pay Range

$18.50 - $21.00 per hour. Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.

Equal Opportunity Employer

Our Practice is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

Colorado Urology is on of the regions premier urology practices, delivering comprehensive, patient-centered care across the Denver metropolitan area. Guided by a commitment to innovation, clinical excellence, and compassion, our team is dedicated to improving the lives of those we serve. Join us and discover a rewarding career where you can grow professionally, make a lasting impact, and help shape the future of urologic care.