Medical Office Front Desk & Patient Concierge

OneOncology; Westminster (CO); On-site; USD 25,000 - 29,000; Full time

Job summary

Colorado Urology is hiring a Front Desk Receptionist to provide superb customer service to patients and staff, supporting the office with minimal supervision. You will schedule appointments, collect payments, and ensure accurate patient data entry in Practice Management and the EHR.

The role requires attention to detail, excellent communication, and the ability to travel to other sites within a reasonable geographic region.

Qualifications

• High school diploma or GED required.
• Experience in medical front desk preferred.
• Proficient with practice management software and EHR systems.

Responsibilities

• Schedule appointments and assist with testing as directed by physician.
• Collect co-pays and past balances at check-in and enter into daily batch.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan driver’s license and insurance cards front and back.
• Obtain referrals, scan into EMR, and link to the day’s appointment.
• Reconcile daily payment batches and report to Site Manager.
• Schedule follow-up procedures and coordinate ASC cases.
• Assist patients with Phreesia registration.
• Travel to other sites within a reasonable geographic region.

Skills

Excellent customer service

Attention to detail

Medical terminology knowledge

Strong communication skills

Proficient computer skills

HIPAA compliance

Multitasking

Phreesia registration experience

Typing speed 40 WPM

Education

High School Diploma or GED

Job description

Colorado Urology is hiring a Front Desk Receptionist to provide superb customer service to patients and staff, supporting the office with minimal supervision. You will schedule appointments, collect payments, and ensure accurate patient data entry in Practice Management and the EHR.

The role requires attention to detail, excellent communication, and the ability to travel to other sites within a reasonable geographic region.