Medical Office Front Desk Specialist – Patient Scheduling

Colorado Urology Associates; Westminster (CO); On-site; USD 25,000 - 29,000; Full time

Job summary

Colorado Urology Associates in Westminster, CO is seeking a Front Desk Receptionist to provide superb customer service to patients and staff and to support the office with minimal supervision.

Responsibilities include scheduling, collecting co-pays, entering patient information into Practice Management and EHR, scanning IDs, obtaining referrals, reconciling daily payments, and traveling to other sites within a reasonable geographic region.

Qualifications

• Minimum High School Diploma or GED required.
• 2 years of front office experience, preferably in medical setting.
• 1–2 years of customer service experience.

Responsibilities

• Create a positive and professional first impression of the practice.
• Schedule appointments and assist with testing as directed by physician.
• Ensure all required patient paperwork is prepared for the day.
• Collect co-pays and past balances at check-in and enter into the batch in Practice Management.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan driver’s license and insurance cards into Ntierprise (front and back).
• Obtain referrals, scan into EMR, and link to day’s appointment in Practice Management.
• Reconcile daily payment batches and submit to Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with Phreesia registration.

Skills

Excellent customer service

Attention to detail

Strong communication

HIPAA compliance

Multitasking

Typing 40 WPM

Proficient in Practice Management/EHR

Education

High School Diploma or GED

Tools

Ntierprise

Practice Management

Job description

Colorado Urology Associates in Westminster, CO is seeking a Front Desk Receptionist to provide superb customer service to patients and staff and to support the office with minimal supervision.

Responsibilities include scheduling, collecting co-pays, entering patient information into Practice Management and EHR, scanning IDs, obtaining referrals, reconciling daily payments, and traveling to other sites within a reasonable geographic region.