Front Desk Receptionist

Colorado Urology Associates; Westminster (CO); On-site; USD 25,000 - 29,000; Full time

Job summary

Colorado Urology Associates in Westminster, CO is seeking a Front Desk Receptionist to provide superb customer service to patients and staff and to support the office with minimal supervision.

Responsibilities include scheduling, collecting co-pays, entering patient information into Practice Management and EHR, scanning IDs, obtaining referrals, reconciling daily payments, and traveling to other sites within a reasonable geographic region.

Qualifications

• Minimum High School Diploma or GED required.
• 2 years of front office experience, preferably in medical setting.
• 1–2 years of customer service experience.

Responsibilities

• Create a positive and professional first impression of the practice.
• Schedule appointments and assist with testing as directed by physician.
• Ensure all required patient paperwork is prepared for the day.
• Collect co-pays and past balances at check-in and enter into the batch in Practice Management.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan driver’s license and insurance cards into Ntierprise (front and back).
• Obtain referrals, scan into EMR, and link to day’s appointment in Practice Management.
• Reconcile daily payment batches and submit to Site Manager.
• Schedule follow-up procedures and coordinate local ASC cases.
• Assist patients with Phreesia registration.

Skills

Excellent customer service

Attention to detail

Strong communication

HIPAA compliance

Multitasking

Typing 40 WPM

Proficient in Practice Management/EHR

Education

High School Diploma or GED

Tools

Ntierprise

Practice Management

Job description

Why Join Us?

At Colorado Urology, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you’re just starting your career or looking to take the next step professionally, you’ll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve.

Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more.

• health, dental, and vision insurance
• tuition reimbursement
• employee assistance programs
• corporate discounts
• paid time off
• and much more

Job Description:

The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.

Primary Duties & Responsibilities:

• To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.

• Schedule appointments and assist with scheduling any additional testing directed by the physician.

• Ensure all required patient paperwork is compiled for that day’s appointments.

• Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.

• Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.

• Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise.

• Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.

• Reconcile payment batches at the end of every day and turn them in to the Site Manager.

• Schedule follow-up procedures and coordinate any local ASC cases.

• Assist patients with the completion of the Phreesia registration system.

• As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications:

• Minimum High School Diploma or GED required.

• Minimum of two (2) years of front office experience, preferably in a medical setting.

• 1 - 2 years of customer service.

Knowledge, Competencies & Skills:

• Excellent customer service.

• Attention to detail and willingness to learn.

• Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.

• Strong communication skills, both verbal & written.

• Proficient computer software and database skills.

• Comfortable working in a fast-paced environment.

• Very comfortable asking probing questions to patients.

• Must demonstrate a caring, compassionate, and patient attitude.

• Maintain HIPAA compliance.

• Multitasking and proactive problem-solving.

• Ability to type 40 Words Per Minute.

Direct Reports:

• N/A.

Travel:

• Ability to travel to other sites as necessary.

Job Type: Full-Time

Pay Range: $18.50 - $21.00 per hour

Actual compensation offered to candidates is based on work experience, education, skill level,and geographic location. Compensation may vary depending on the state or region in which theposition islocated,in accordance withapplicable laws.

This position has noclosedate. Applications will be accepted until an offer has been extendedand accepted.

Equal Opportunity Employer: Our Practice is an equal opportunity employer. We do notdiscriminateon the basis ofrace, color, religion, age, sex, national origin, disability, veteranstatus, or sexual orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employmentbackground check.