Patient Services Coordinator — Medical Front Desk

United Vein & Vascular Centers; Mansfield (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation package

Outstanding work life balance

Health, vision, and dental benefits

Life insurance (100% company paid)

PTO and paid holidays

Job summary

United Vein & Vascular Centers is seeking a Medical Receptionist (Patient Services Coordinator) to greet patients, sign them in, collect insurance information, and guide them through the intake process. You will handle forms, process payments for co-pays, and schedule appointments in a fast-paced environment.

Able to maintain EMR records and ensure PHI security in line with HIPAA and UVVC policies; strong communication is essential to success in this role.

Qualifications

• 2+ years of experience in medical assisting or administration.
• Bilingual in English and Spanish preferred.
• Familiarity with ECW a plus.
• Ability to handle a fast-paced environment and prioritize tasks.
• Excellent communication and problem solving skills.
• Familiarity with Microsoft Office and desktop publishing software.

Responsibilities

• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
• Provide patients with intake and new patient forms, as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Schedule appointments for new and recurring patients based on provided schedule guidelines.
• Maintain hard copy patient records as well as the files stored in our EMR system.
• Audit schedule to ensure patient insurance eligibility.
• Provide patients with support and guidance as needed.
• Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
• Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook.
• Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, HIPAA, and other applicable laws and regulations. PHI is a top priority of our organization.
• Other duties as assigned.

Skills

Medical receptionist experience

Bilingual in English and Spanish

Microsoft Office

Tools

ECW EMR

Job description

United Vein & Vascular Centers is seeking a Medical Receptionist (Patient Services Coordinator) to greet patients, sign them in, collect insurance information, and guide them through the intake process. You will handle forms, process payments for co-pays, and schedule appointments in a fast-paced environment.

Able to maintain EMR records and ensure PHI security in line with HIPAA and UVVC policies; strong communication is essential to success in this role.