Patient Services Coordinator - Medical Front Desk

US Oncology Inc.

Georgia

On-site

USD 36,000 - 52,000

Full time

10 days ago

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Job summary

The US Oncology Network is seeking a Patient Services Coordinator to support the Urology Department at Texas Oncology in Houston, TX. This full-time role involves registering and scheduling patients, answering calls, collecting co-pays, and maintaining a welcoming front desk.

The position offers levels 1, 2, or Sr based on experience, with typical Monday–Friday hours and adherence to compliance programs.

Qualifications

High school diploma or equivalent required.
Some receptionist or office experience preferred.
Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
Registers and schedules appointments for patients in an efficient and timely manner.
Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff.
Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values.
Provides general administrative support by filing charts and forms and maintains lobby area.