Patient Access & Scheduling Coordinator

US Oncology Network-wide Career Opportunities; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator for the Texas Oncology clinic in Houston. You will greet patients, schedule and register appointments, collect payments, and route calls to the clinical team.

Role can be Level 1, 2, or Sr based on experience; typical hours are 7:45a–5:00p, Monday through Friday, with responsibilities across front desk operations and patient intake.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.
• Must complete required e-learning courses within 90 days of occupying position.
• At least 18 months front medical office receptionist experience with insurance forms and scheduling software required.
• At least 5 years front medical office receptionist experience with insurance forms and scheduling software required.

Responsibilities

• Greet patients and visitors in a prompt, courteous and professional manner.
• Check in patients and inform clinical staff of arrival.
• Provide and explain intake paperwork; collect demographics and insurance information.
• Collect co-pays and balances; provide receipts.
• Answer, screen, and route routine questions; relay messages to staff.
• Schedule return appointments per physician guidelines.
• Maintain lobby area and filing; ensure forms are stocked.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The US Oncology Network is seeking a Patient Services Coordinator for the Texas Oncology clinic in Houston. You will greet patients, schedule and register appointments, collect payments, and route calls to the clinical team.

Role can be Level 1, 2, or Sr based on experience; typical hours are 7:45a–5:00p, Monday through Friday, with responsibilities across front desk operations and patient intake.