Patient Services Coordinator — Oncology Clinic Scheduler

The US Oncology Network; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator to support the Urology Department at Texas Oncology in Houston, TX. This full-time role involves greeting patients, scheduling appointments, and coordinating communications between patients and clinical staff.

The ideal candidate has high school diploma (or equivalent), receptionist/office experience, and proficiency in Microsoft Office. Training will be provided on-site; standard hours are Monday–Friday, 7:45am–5:00pm.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.
• Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors professionally and checks in arrivals.
• Collects and files patient forms; updates demographics and insurance information.
• Answers and routes routine questions; relays messages to clinical staff.
• Schedules returning appointments and provides appointment details to patients.
• Notifies staff of cancellations and reschedules, noting changes in patient charts.
• Maintains filing and lobby area; ensures forms and supplies are stocked.

Skills

Receptionist experience

MS Office

Education

High school diploma

Tools

Scheduling software

Job description

The US Oncology Network is seeking a Patient Services Coordinator to support the Urology Department at Texas Oncology in Houston, TX. This full-time role involves greeting patients, scheduling appointments, and coordinating communications between patients and clinical staff.

The ideal candidate has high school diploma (or equivalent), receptionist/office experience, and proficiency in Microsoft Office. Training will be provided on-site; standard hours are Monday–Friday, 7:45am–5:00pm.