Patient Services Coordinator – Medical Front Office

Talentify; Round Rock (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

US Oncology Network is seeking a Patient Services Representative to support the Round Rock location in a full‑time role, Monday–Friday, 8:30am–5pm with no weekends or major holidays. The position is tiered by experience and offers growth from Level 1 to Sr.

The role emphasizes scheduling, patient confidentiality, and coordinating tests and procedures while maintaining the front office workflow in a caring oncology setting.

Qualifications

• The ideal candidate has 0–3 years of medical business office experience for Level 1.
• Level 2 requires 3–5 years of medical business office experience.
• Level Sr requires five years of medical business office experience.

Responsibilities

• Schedule new patients, referrals, and returning patients in the computer system.
• Cancel/reschedule appointments per physician schedule changes.
• Meet with patients to schedule future appointments and tests.
• Triage and respond to scheduling calls in a timely and accurate manner.
• Schedule appointments accurately while multitasking in a fast-paced medical office.
• Ensure authorizations and referrals are obtained and attached to appointments to avoid denials.

Skills

Medical office experience

Education

High School Diploma or equivalent

Tools

Scheduling software

Job description

US Oncology Network is seeking a Patient Services Representative to support the Round Rock location in a full‑time role, Monday–Friday, 8:30am–5pm with no weekends or major holidays. The position is tiered by experience and offers growth from Level 1 to Sr.

The role emphasizes scheduling, patient confidentiality, and coordinating tests and procedures while maintaining the front office workflow in a caring oncology setting.