Urology Clinic Patient Services Coordinator

US Oncology Inc.; Fort Worth (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

The US Oncology Network in Fort Worth, TX is seeking a Patient Services Coordinator to support the Urology Department at Texas Oncology. This full-time role follows a Monday–Friday schedule from 7:30 am to 4:30 pm.

The position can be filled at Level 1, Level 2, or Sr depending on prior experience. Primary duties include greeting patients, scheduling appointments, handling calls, collecting co-pays, and maintaining patient records in a confidential, HIPAA-compliant manner.

Qualifications

• High school diploma or equivalent is required.
• Some receptionist or office experience is preferred.
• Proficiency with computer systems and Microsoft Office is required.
• Must complete required e-learning courses within 90 days of starting.

Responsibilities

• Greet patients and visitors in a prompt, courteous, professional manner.
• Register and schedule appointments for patients efficiently.
• Answer, screen, and route calls; relay messages to clinical staff.
• Collect co-pays and balances; provide receipts and maintain records.
• Schedule follow-up visits and keep patient charts updated with accuracy.

Skills

Customer service

Communication

Telephone etiquette

Organizational skills

Tools

Microsoft Office

Outlook

MS Word

MS Excel

Job description

The US Oncology Network in Fort Worth, TX is seeking a Patient Services Coordinator to support the Urology Department at Texas Oncology. This full-time role follows a Monday–Friday schedule from 7:30 am to 4:30 pm.

The position can be filled at Level 1, Level 2, or Sr depending on prior experience. Primary duties include greeting patients, scheduling appointments, handling calls, collecting co-pays, and maintaining patient records in a confidential, HIPAA-compliant manner.